Monday, March 31, 2008
The Definition of Experiential Marketing Explained
Experiential marketing is a form of marketing that creates an emotional connection with a consumer. It’s the actual customer experience with the product and service that resides in the customer’s consciousness. Using one or more of the senses such as touch, taste, smell, sight and hearing – Experential Marketing seeks to establish a touch point or connection with the customer - connections in the form of experiences that are personal, memorable, interactive and emotional in scope.